I recently came across a thought-provoking volume - The Tower and The Cloud: Higher education in the Age of Cloud Computing - published as a free e-Book by EDUCAUSE. It examines the impact of IT on higher education and also on the IT organization in higher education. But it isn't intended as a book just for IT specialists or for higher education administrators (though it should be compulsory reading for these groups of people) - it is intended for all those with an interest in higher education and more broadly in societal structures in the networked information economy.
"Consumerization and industrialization beg the question "Is this the end of the middle?"; that is, what will be the role of "enterprise" IT in the future? Indeed, the bigger question is what will become of all of our intermediating institutions?"